My point of sale (POS) is not syncing with Leafly

  • Updated

If you're having trouble with your point of sale menu not syncing with your Leafly menu, we recommend verifying that your API keys or credentials match what's entered in your point of sale back office.   

If this is your first time syncing your point of sale with Leafly and you're experiencing issues with menu items not appearing, please ensure that you've completed all of the necessary integration steps on both the Leafly and point of sale sides. To confirm, please review your POS integration guide which can be found here: Point of Sale Guides

If you've tried these solutions but are still experiencing issues, please contact Leafly Support at so that we can assist you further. Please provide us with as much information, detail, or examples as possible to help us troubleshoot the issue.