We understand that invoices can be a bit daunting, so we've created a guide to help you easily understand the charges on your invoice.
As a billing contact, you'll receive your invoice at the beginning of your billing cycle in your Leafly Billing Portal. Don't worry; we'll also send an email with your invoice attached to the billing admin for your account.
Invoice Header
- Account Name: This is the name of your business as listed on Leafly.
- Account Number: The unique number used to identify your account for billing purposes.
- Currency: Either USD or CAD. (All charges on your invoice will be listed in your local currency.)
- Invoice Date: This is the date when the invoice was generated.
- Invoice Number: Each invoice is assigned a unique identification number. This number is crucial when referring to or discussing your invoice with our support team.
- Due Date: The due date indicates when the payment is expected. It is essential to make payments on time to avoid late fees.
- Payment Terms: This refers to the timeline we expect to receive payment after you receive your invoice.
- AutoPay: Indicates if you have AutoPay turned on. AutoPay is an automatic process to ensure your invoice is paid on time via recurring transfers from your checking account.
- PO #: Purchase order number is the reference code assigned to a purchase so that it can be tracked.
Billing Details
- Sold to Address: The address associated with the person / account your Leafly subscription was sold to.
- Bill to Address: The address associated with the person / account responsible for paying the invoice.
Invoice Items
- Product: The name of the subscription or ad product purchased.
- Service Period: The specific timeframe for which you are billed for the product.
- Quantity: The number of products purchased.
- List Price: The price of the product as listed on our rate card.
- Discount Percentage: If you are eligible for any discounts, this shows the percentage taken off the list price to produce your unit price.
- Unit Price: The actual price you are expected to pay for the product.
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Total: The final price of the product including taxes and discounts.
*Market Zone Premium: Indicates that your Unit Price is higher than the List Price on our rate card due to specific conditions in your market. - (Canada only) Subtotal: The total cost for each line item before any taxes or additional fees are applied.
- (Canada only) Tax: The sales tax added to each product.
Invoice Summary
- Total Amount Due: The sum of all charges, including taxes, fees, discounts, and credits.
- Invoice Balance: Your total payable amount due on your account, including the amount owed on any previous statements for which payment has not been made.
Remittance Details
- This sections contains the information you need to remit payment to Leafly either by wire, ACH, e-Transfer or check (US only)
Transactions
- The Transactions table displays all the successfully processed transactions that apply to your invoice. These transactions may include payments, refunds, credits or invoice adjustments.
For any issues or concerns, we kindly request that you contact our support team at help@leafly.com. They will be more than happy to assist you in resolving any problems you may encounter.