At Leafly, we aim to make the return process for your Eatabit printer as straightforward and convenient as possible. Please review the details below to understand our return policy and the steps required for returning your device.

Return Policy Highlights:

• Device Condition: Upon the cancellation of your subscription, printers must be returned in good condition, including all original components, within 30 days.
• 2.3: Leafly Property - stating retailer obligations to not tamper/damage property, and obligation to return in good working order.
• 8.1.5.: Stating that additional charges/fees apply for failure to return in good working condition; refers to the "then current schedule of charges" to determine amounts to be charged.
• 9.7.2:. Instructions on how to return Leafly Property upon expiration/termination of the agreement.

Schedule of Charges

• Return Shipping: 
  • Leafly will cover the cost of shipping.
  • Canada customers will be responsible for paying customs fees.
• Non-compliance: Non-compliance with these return conditions will result in charges for the full cost of the printer of $295. 
• No Return Restocking Fee: Failure to return the printer within 30 days of cancellations will result in charges for the full cost of the printer of $295. 

How to Return Your Device:

1. Packaging: Pack your printer in the box it arrived in, along with the packing materials and charger. If the original box is unavailable, please use a sturdy alternative and secure packaging materials to protect the device during shipping.
2. Shipping Label: Please email help@leafly.com for a return label. Print out the attached shipping label, attach it to the securely sealed box.
3. Shipping Options: Return the package by dropping it off at the local drop-off facility for the designated carrier on the shipping label. 
   
   1. For UPS, click here 

For a detailed understanding of all the changes, please review the updated Master Service Agreement.

We appreciate your attention to this update and thank you for your cooperation. If you have any questions or need further assistance, please do not hesitate to contact us.

Frequently Asked Questions

Q: Can I return an Eatabit printer after 30 days?
A: Returns are only accepted within 30 days of the cancellation date of your subscription with Leafly. Failure to comply will result in being charged the full cost of the printer.

Q: How do I track my return status?
A: Track the status of your return using the tracking number provided with the shipping label.