If you feel that an ex-employee or a competitor is leaving negative reviews on your shop, be sure to dispute them within the Reviews section in Leafly Biz. Reviews left by other dispensaries is a violation of our Terms of Use.
If you want to dispute a review, follow the steps outlined here: How do I dispute a review?
When filling out your dispute please provide our Support team with as much information as possible in order to provide our moderation team with the correct information to perform an investigation.
Some good examples to provide them with are:
- Names
- Nicknames
- Email address
- Leafly accounts you know they used
For any issues or concerns, we kindly request that you contact our support team at help@leafly.com. They will be more than happy to assist you in resolving any problems you may encounter.