Leafly Printer Installation Guide - Mac OS
This article covers the step-by-step process of installing your supported Leafly online printer. If you have any questions on what printers are supported, please check out this article: Supported printers for Leafly online ordering
- Requirements
- Step One: Installation of Printer Drivers
- Instructions for PrintNode client installation
- Installation Videos
Requirements
In order to utilize the supported Leafly online ordering printers, your location will need to have a computer/laptop. If you are utilizing a tablet or do not have a computer/laptop - please reach out to your Customer Success Manager. If you do not know who your Customer Success Manager is, please use our Request Form to contact our Support Team.
Step One: Installation of Your Printer Drivers
Note: Our Technical Support team does not have any insight into installation issues during your driver installation. If you do encounter any issues, we advise reaching out to the Star Micronics team directly by visiting their website: Star Micronics Support
Star TSP143IIIU (TSP100 series)
- Download the driver from the Star Micronics website, found here
- Scroll down until you locate the Drivers tab
- Select the recommended version of the Mac OS X Driver
- Start the download of the Mac OS X Driver
- Once the download is complete you will open your Downloads folder to access the Star Cup Driver
- Double-click to open and unzip the file for installation
- Double-click the created unzipped file
- Select the Driver folder
- Double-click to open the package file
- Once selected a pop-up will appear with additional instructions to complete the installation
- You may be prompted to enter your admin Username and Password, consult your computer admin if you do not have this information
- Select Install Software to complete the installation
- Once the installation is complete you will be prompted to restart your computer
- A pop-up will appear for the Star Micronics website, this can be closed and requires no action
- An option will be provided to Trash the file prior to a computer restart
- Using the magnifying glass located in the top right corner of the screen type in Printers & Scanners
- If you are not an admin for the computer you will need to click the lock to make changes
- You will then be prompted to enter your admin Username and Password, we advise consulting your computer admin if you do not have this information in order to proceed
- Select the + icon to add a new printer
- Select Star TSP100 Cutter from the drop-down menu
- Optional: For the name field of the Printer we’d advise changing it to include 'Leafly Pickup TSP100'
- For the Use field, select Star TSP100 Cutter
- Select Add
- You should now see the printer in the list on the left side of the screen
Star TSP100IIIW (Wi-Fi)
This printer requires that all stores have WiFi network access. If you use a wireless printer and experience printing delays, we’d advise using a wired printer.
- Complete the installation by following the printer manual
- Confirm the printer drivers have been set up in Infrastructure mode and connected to the location's WiFi network.
- Double-check that this computer is also connected to the store’s WiFi.
- Add the printer via printer IP
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- To find the IP of the printer, execute a self-print
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- For Protocol, select Line Printer Daemon - LPD
- For Use, in the drop-down menu click Select Software
- Select Star TSP100 Cutter
- Select Add to complete
Epson TM-T20II
- Install the latest driver from the Epson website, found here
- Go to System Preferences
- Select Printers & Scanners
- Select the + icon to add a new printer
- Select Epson TM-T20II (rastertotmt) from the drop-down menu
- Select Add
- You should now see the printer in the list on the left side of the screen
- Go to System Preferences
Step Two: Installing PrintNode
- PrintNode can be used with most printers if they have been connected to a computer that has both the printer drivers and the PrintNode client software installed.
- PrintNode must be installed on your computer if you are planning to print receipts from a supported Leafly Printer.
- PrintNode must be installed following the directions below.
- You can also access additional visual support documentation directly from PrintNode for installation.
Once you’ve set up and installed the printer driver you can find the PrintNode client download by first logging right into your Leafly Biz Dashboard!
To correctly download PrintNode, please follow these steps:
- Log into your Leafly Biz Dashboard
- Select the 'Settings' option from the left-side panel
- Click on 'Notifications'
Step 1 - Starting the Installation of PrintNode
- Click on the 'Printers' tab once you are inside the Notifications settings
- Click on the drop-down to select your printer (Note: PrintNode only works with the Star or Epson printers)
- Click on the 'Start Setup' to start the download of the PrintNode application
Step 2 - Generation of your PrintNode credentials
- On the Printer Setup page in Leafly Biz copy the login credentials that have been generated
- Paste these credentials into the Email and Password field on the PrintNode application
- Select Sign In on the PrintNode Client to sign into PrintNode
- After signing in, PrintNode will be visible from your taskbar. This is how you will access and open PrintNode going forward.
Step 3 and Step 4 - Connecting PrintNode and Selecting your Printer
- On the Printer Setup page in Leafly Biz, make sure your printer is selected
- Click on 'complete printer setup' to finalize the setup
- You will be brought back to the Printers page and you will see that your PrintNode has been enabled
Important Note: After installing PrintNode Client and logging in, open the app. Under the Printers tab, change the Default printing backend to Engine5.
Installation Videos:
Installing the Drivers & Connecting the Star TSP100 LAN to a Mac
How to set up a TSP100III WLAN printer
For any issues or concerns, we kindly request that you contact our support team at help@leafly.com. They will be more than happy to assist you in resolving any problems you may encounter.