If you are currently using any of Leafly’s POS order integrations, some actions are disabled or read-only on the Leafly Order Dashboard. Leafly has the following order integrations on Leafly:
- Cova
- Dutchie (Leaf Logix)
- I Heart Jane
- FlowHub
- Blaze
- Treez
These actions are not available in the Leafly Order Dashboard because they are meant to be managed in your POS. Below is a list of actions that will become unavailable when an order integration is enabled:
- Making updates to order statuses
- Bulk updates to orders
- Saving a note to an order
- Editing or modifying an order (substitutions, removing or adding an item)
- Placing a test order
However, you can still do the following activities in the Order Dashboard:
- Filtering and viewing orders by their current status
- Searching active and completed orders
- Chat with a customer about their order
- Print/reprint a receipt
- View order details and order status change log associated with each order
- View ID images for delivery orders
- Copy customer information
- Export a report of completed orders
For any issues or concerns, we kindly request that you contact our support team at help@leafly.com. They will be more than happy to assist you in resolving any problems you may encounter.