Is there a cost associated with using this POS integration feature?

No! There is no additional cost to use this integration.

Integration Process Overview

This article will walk you through the necessary steps to successfully activate your Menu integration with Vende. You will complete the following high-level steps (in order) → 

• Review the FAQs prior to syncing 
• Generating your API key in Leafly 
• Enter your Leafly API key in Vende
• Activate and configure your menu sync in Leafly Biz
• Having issues? Check out our troubleshooting 

Integration Guide Disclaimer

For further assistance or questions, please reach out to your Vende Account Manager or Vende Support (support@vende.sale or 855-720-3315) or email help@leafly.com to connect with our Leafly Support Team. 

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Leafly Setup - Generating your API Key 

1. Accessing the Integration Settings

• Open your web browser and sign in to Leafly Biz → https://business.leafly.com
• Navigate to the left side panel, and click on the 'Settings' arrow
  
• A drop-down will appear. Select the 'Integrations' option.

2. Integration Setup - Getting Started

• To get started, click on the Connect my POS option once on the Integration Settings page:

• From the drop-down selection, choose the option: Vende.
• Select continue to next step to proceed to the next screen

• On this screen, your API key will be generated. You can click copy to copy your API key from Leafly.
• To finalize the integration steps on Leafly, please select continue to next step

• Click 'acknowledge and accept' to accept the Data Override Warning and complete the sync process on Leafly Biz.

You will be taken back to the POS Settings page. At all times, you can preview the API key that has been generated for your integration on Leafly. 

⭐ Please continue to the Vende Setup, as menu items will not sync to Leafly until those steps are completed.⭐ 

Vende Setup

For additional information on how to configure your Leafly menu integration within Vende, please refer to the steps in this article.

1. Copy your Leafly API key into Vende

• Log in to Vende back office
• Once logged in, click on your name and select Settings from the next drop-down menu.
• Click on Integrations → Leafly
• On the Leafly Integration page, paste the Leafly API key into the Dispensary Menu Key field

• Click Save Leafly Setting to save your API key
• Add in the Leafly API key to the Leafly API key field for your location. 
  • If you have multiple stores in Vende, you will be able to set one Leafly key per store just as you would be able to set individual hours for your individual stores.
• Click Save.

Please note: Only products that you have enabled via the product profile will sync to your Leafly menu.

2. Enable products to sync to your Leafly menu within Vende

• To configure your products to sync to your Leafly menu, first go to your Inventory tab within Vende
• Next, click on the Product Profile button

• Scroll all the way to the right and click on the three dots next to the product you would like to display.
• Select edit from the menu that appears.
• Click the toggle to Show In Leafly
• Select save to update Product Profile

If you have made edits to new products and you would like to sync them to your Leafly menu immediately, head back to your Leafly Integration Settings page and click the Sync Leafly Menus button

Integration Configuration and Settings

Once you have successfully synced your Vende POS menu with Leafly, you can configure the integration and override menu data in Leafly Biz.

These changes will persist in your Leafly menu unless you disconnect and then reconnect your POS and resync your POS menu data.

Locate your Menu Manager Settings by checking out this Help Desk article: Where do I locate my menu manager settings and options?

• Default Item Status
• Category Mapping
• Inventory Availability Rules
• Inventory Exclusion Rules
• Cannabinoid Calculation
• Disconnecting your POS

Default Item Status

Automatically set new and restocked items to either active or inactive by default. Items automatically set to inactive status must be manually set to active before being visible on online menus.

• Items set to “Active”: these items will show up on all online menus and be set to “Available for Pick-Up/Delivery” if your store participates in any of Leafly’s order ahead programs.
• Items set to “Inactive”: these items will be hidden from all online menus. They will no longer be “Available for Pick-Up/Delivery” if your store participates in any of Leafly’s order ahead programs.

Category Mapping

Related article: Mapping your categories on Leafly

We currently support the following categories → Accessory, Seeds, Clone, Flower, Edible, PreRoll, Concentrate, Cartridge, Topical, and Other.

If your POS-assigned category does not align with a predefined Leafly category, it will be assigned a category of Other by default. You can remap your POS Category to the Leafly category. 

Inventory Availability Rules

Related article: Setting inventory thresholds

You can set inventory thresholds at both the Global and Category levels. If a threshold is defined, items with inventory counts under the threshold set will be automatically hidden from your online menus. By default, the threshold is set to 1. 

Note: If your POS has the ability for thresholds, those settings will override Leafly. 

Inventory Exclusion Rules

Related article: How do I exclude items from syncing over to my Leafly menu from my point of sale?

You can permanently exclude inventory from appearing on your online menus by product keyword or category.

Cannabinoid Calculation

Related article: Customizing your cannabinoid values on your Leafly menu

You can select which calculation method is applied by default to the THC and CBD values coming from your POS menu on the POS Settings page. More information on the available calculation methods can be found here.

Please note: The THCA Only and CBDA Only setting options are not available.

Disconnecting your POS

To learn how to disconnect your point of sale, we advise following the instructions in this article: How do I disconnect my point of sale?

Vende FAQs 

Is there a cost associated with using this integration?

• No, there is no additional cost associated with turning on this integration.

If I have an existing menu in Leafly, do I need to save it prior to syncing my POS menu?

• No. Leafly will automatically save a copy of your maintained menu before connecting your POS system. If you encounter any issues with the data that is pulled in from your POS, you can quickly revert back by selecting “Disconnect and restore pre-POS connected menu data” when disconnecting the POS and reverting the menu back to its original state.
• To learn how to disconnect your point of sale, we advise following the instructions in this article: How do I disconnect my point of sale?

How often does Vende sync with Leafly? 

• Your inventory data will sync to Leafly the evening you enable the integration at 11:59PM, and continue syncing once a day after that. 
• If you want to sync immediately, head to your Leafly Integration Settings page within Vende and click the Sync Leafly Menus button. This will automatically push all items to Leafly.
• For any issues with the integration, please connect with the Vende Support Team. 

What fields do you pull data from in Vende?

• You can preview our field mapping below: 

Can I manually update fields on Leafly Biz that are missing?

• You will be able to manually update any field except for pricing and your product sizes (variants).
• To learn how to edit POS data manually, please check out this Help Desk article: What data can I manually edit on Leafly if I am syncing with a point of sale?

Do products on the menu have sales tax associated?

• Currently sales tax is not included in the pricing for products. 
• You can use the tax calculator settings to present tax estimates to shoppers during checkout if you have ordering enabled. For more information, please see this article.

Can I deactivate the menu sync?

• Yes, you can disconnect your POS in Leafly Biz. To learn how to disconnect your point of sale, we advise following the instructions in this article: How do I disconnect my point of sale?

Why is Leafly showing something different for Brand or Strain information than what I have in my POS?

• After Leafly receives a menu payload, we will try to match strain and brand information to existing entries in Leafly's database to cross-link and provide greater visibility for menu items across the platform.

• Sometimes particular Strains or Brands do not exist yet in Leafly's database. In that case, we are trying to smart-match to the closest available entry. This can result in incorrect links.

• You have the ability to change or remove incorrect links by editing those fields within your Menu Manager.

Can I make changes to item data on Leafly while my POS integration is active?

• Yes, with some limitations.
• You are able to override every menu item field except for the price point. This allows you to update Strain or Brand links or supplement other information like cannabinoid data, photos, or description. Leafly defers to your POS system as the source of truth for item pricing.
• These manual overrides will persist on items you edit until they go out of stock and fall off your menu entirely.

Is the Vende POS integration compatible with Leafly's Dual Menu Feature?

• No, Vende does not provide enough detail about medical or recreational status of menu items for Leafly to sort your products accordingly. You will not be able to use Leafly's Dual Menu feature.

Vende Troubleshooting FAQs

Why are certain products not appearing on my menu?

First, please ensure that you have toggled Show In Leafly on within the product profile in Vende. 

• If the item was not enabled to show on Leafly, update those settings, then return to your Integration Settings page within Vende to click the Sync Leafly Menus button to send an update to your Leafly menu.
• Please allow up to 15 minutes for the updates to process and display on your menu.

Second, please ensure that the inventory level of that product is above any low inventory thresholds you have put in place in your Leafly Integrations Settings.

• If you have confirmed both of those items and still do not see the item on your menu, please connect with our Leafly Support team by emailing help@leafly.com 

Strain names are not appearing on items? 

• Strain values are not sent to Leafly from Vende. 
• Strain names are inferred from the product name. To manually input strain data, please follow the steps outlined here: Manually linking strains on your Leafly menu
• For any questions, please connect with our Leafly Support team by emaling help@leafly.com