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  1. Leafly Help
  2. Leafly Client Support

Leafly Client Support

Information and troubleshooting for general and miscellaneous services offered by Leafly for business and brands

Dispensary Partners

  • Learn More - Updated Menu Manager Experience
  • How do I contact Leafly Support?
  • How do I create deals on my pickup or delivery menu?
  • How do I update my billing information?
  • Why is sale tax not showing for my menu items?

Leafly Pickup and Delivery

  • I need to communicate with a customer about an order they placed.
  • Enabling Email Notifications for Leafly Pickup
  • Why am I not receiving any emails for order notifications?
  • Can I set different business hours for Leafly pickup?
  • Can I set different business hours for Leafly delivery?
  • Is my location able to receive pickup orders outside of our business hours?
See all 8 articles

Brand Partnerships

  • Where do I access my brand dashboard?
  • Why cant I access both my brand and retail dashboard?
  • How do I delete or hide a Product from my Brand page?
  • Where do my uploaded Brand page images appear and what are their format/size requirements?

Doctor Management Solutions

  • How do I manage my medical cannabis practice?
  • How do I change my medical cannabis practice hours/address/phone number?
Leafly Help