Customer FAQs
Information and troubleshooting for general and miscellaneous services offered by Leafly for our consumers
Your Leafly User Account
- How do I create a Leafly user account?
- Updating your email address
- Updating your default location on Leafly
- Resetting your Leafly User Account password
- Does Leafly sell user information?
- Why do I need to confirm my age every time I access Leafly.com?
Leafly Online Ordering
- How do I make a Pickup order?
- How do I make a Delivery order?
- Checking on the status of your online order (pickup or delivery)
- Removing items from your Leafly online order
- Canceling a Leafly online order
- How do I update my medical card?
Utilizing Leafly
- How to find a dispensary near you
- How to find a location that offers delivery
- Finding a strain in your area
- Finding products near you
- How-to: Favorite a strain
- Finding Leafly Deals near you
General Business FAQs
- How can I start a cannabis business?
- How can I acquire a brand/clinic/dispensary listing through Leafly?
- What’s the difference between signing up as a Brand or a Dispensary?
- How can I submit a request for access to branded Leafly imagery/content?
- What is the cost of advertising on Leafly?
- What other paid advertising options do I have?
Reviews
- How do I report a malicious review?
- How-to: Leave a review at a dispensary on Leafly
- How-to: Leave a product review on Leafly
- How to: Leave a strain review on Leafly
- What does it mean to be a verified shopper?
- Editing or deleting your reviews