Customer FAQs
Information and troubleshooting for our consumers and site users
Your Leafly User Account
- How do I create a Leafly user account?
- Updating your default location on Leafly
- Logging into your Leafly User Account
- Logging out of your Leafly User Account
- Resetting your Leafly User Account password
- Updating your email address
Leafly Online Ordering
- How do I make a Pickup order?
- How do I make a Delivery order?
- Removing items from your Leafly online order
- Canceling a Leafly online order
- Checking on the status of your online order or history of orders
- How do I update my medical card?
Utilizing Leafly
- How to find a dispensary near you
- How to find a location that offers delivery
- Finding Leafly Deals near you
- Finding a strain in your area
- Finding products near you
- How To: Favorite and Save Strains
Reviews
- How to: Leave a Dispensary Review
- How to: Leave a Strain Review
- How to: Leave a Brand Product Review
- Why hasn't my review posted yet?
- Editing or deleting your reviews
- Why was my review removed?
Common Troubleshooting
General Business FAQs
- How can I start a cannabis business?
- How can I acquire a brand/clinic/dispensary listing through Leafly?
- What’s the difference between signing up as a Brand or a Dispensary?
- How can I submit a request for access to branded Leafly imagery/content?
- What is the cost of advertising on Leafly?
- What other paid advertising options do I have?