Leafly Customer Support
Information and troubleshooting for general and miscellaneous services offered by Leafly for our consumers
Overview of your Leafly User Account
- How do I create a Leafly user account?
- Updating your default location on Leafly
- Why do I need to confirm my age every time I access Leafly.com?
- How can I follow a dispensary?
- Signing up for Leafly Newsletters
- Deleting your Leafly User Account
Leafly Pickup and Delivery FAQ
- How do I make a Pickup order?
- I got an email that I have a message from the dispensary about my order, where do I read it?
- Checking on the status of your online order (pickup or delivery)
- How do I make a Delivery order?
- How to use Leafly chat
- Paying for your online order
Using Leafly.com (Web Browser)
- How-to: Favorite a strain
- Logging into your Leafly User Account (web browser)
- How to find a dispensary near you
- How to find a location that offers delivery (web browser)
- Logging out of your Leafly User Account (web browser)
- Changing your phone number (web browser)
Cannabis 101
- How can I find a strain for my specific conditions/symptoms?
- Can I buy cannabis products online?
- Can cannabis/CBD products be shipped to me?
- Do I need a medical card to purchase?
- How to obtain a medical card?
- Exchanging or returning cannabis products
Reviews
- Leaving a Product review on Leafly
- Leaving a Strain review on Leafly
- What does it mean to be a verified shopper?
- Leaving a Dispensary review on Leafly
- Editing or deleting your reviews
- Why hasn't my review posted yet?