Natalie Bernstein
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Activity overview
Latest activity by Natalie Bernstein-
Natalie Bernstein created an article,
How-to: set up PrintNode (Windows User)
Leafly Printer Installation Guide - Windows This article covers the step-by-step process of installing your supported Leafly online printer. If you have any questions on what printers are supported...
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Natalie Bernstein created an article,
How-to: Find CBD Stores
Our goal is to help people find the cannabis strains and dispensaries that best match their needs. You can utilize the Leafly Finder to locate storefront dispensaries and delivery services (if perm...
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Natalie Bernstein created an article,
Improving a negative review
The best way to improve a negative review is to reply to the review. Responding to a negative review not only gives you the opportunity to salvage that business relationship and clarify any misunde...
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Natalie Bernstein created an article,
Is it important to get reviews?
Not only are reviews important because they help potential customers determine if they want to visit your dispensary, but the reviews are part of what helps you raise your dispensary to the top of ...
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Natalie Bernstein created an article,
I pay Leafly, why can’t I decide what reviews do or do not show on my page?
We here at Leafly strive to protect the integrity of our user's ability to review locations and products in order to build and maintain trust. This is why we have been able to build such a large an...
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Natalie Bernstein created an article,
Can my employees leave reviews for our dispensary?
No, our Leafly Acceptable Use Policy clearly outlines that it’s a violation for an owner, volunteer, or employee of any Dispensary or Delivery Service to post reviews about any Dispensary or Produc...
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Natalie Bernstein created an article,
What if a competitor or ex-employee is writing negative reviews on my dispensary page?
If you feel that an ex-employee or a competitor is leaving negative reviews on your shop, be sure to dispute them within the Reviews section in Leafly Biz. To locate any reviews left on your listin...
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Natalie Bernstein created an article,
How do I dispute a review?
If you feel that a review violates Leafly’s Terms of Service (Section 6.1) you can dispute the review by first, logging into Leafly Biz Dashboard, and following these steps: Click on 'Communicati...
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Natalie Bernstein created an article,
Canceling an online order
Leafly shoppers cannot cancel orders themselves, and these actions can be completed right in your Order Dashboard. A shopper can reach out to the dispensary by phone or they can request to cancel ...
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Natalie Bernstein created an article,
Why hasn't my review posted yet?
We don't censor our users' opinions, but there are a few different filters that our reviews have to get through in order to keep the quality of content on the website up to Leafly standards (see Le...