Amy
Articles
Recent activity by Amy
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How do I update billing contact information?
If you need to update your billing contacts or adjust your billing information, we can help you take care of it quickly and easily. To get started, please use our Billing Assistance Request Form to...
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Contacting Leafly Support
Welcome to Leafly! We understand that dealing with technology can be a hassle, but we're here to make your experience as easy as possible. Whether you're dealing with technical glitches, have pr...
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How do I cancel my dispensary listing or account on Leafly?
To submit a cancellation of services, please complete the cancellation request form here. You will need to select the: Cancel my Leafly Subscription option from the drop-down. When you submit a c...
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Why am I unable to change a brand product URL?
If the URL for a product on your brand account doesn't update after editing the product name, it's likely due to the URL being generated based on the original name. To avoid this issue, adding new ...
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Why are my brand product images broken?
Image files should not contain any special characters in the name such as # $ & % In case of broken images, check the file name and rename it to exclude special characters. Finally, re-up...
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How do I Reset my Biz Account Password?
Need to reset your password?If you’re having trouble logging in to your Leafly account or simply want to update your credentials for security reasons, you can easily reset your password through the...
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How to Log In to Your Leafly Biz Dashboard
The Leafly Brand Biz Dashboard is designed for cannabis brands to manage their presence and performance on the Leafly platform. It allows brands to create and update their profile, showcase their p...
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Why won’t my Brand Page publish?
If you are experiencing issues publishing your Leafly Brand page, we’d advise checking that the required fields have been filled out on your Business Profile. 💡 You can learn more about editing yo...
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How do I Reset my Biz Account Password?
Need to reset your password?If you’re having trouble logging in to your Leafly account or simply want to update your credentials for security reasons, you can easily reset your password through the...
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How do I change the areas that my Brand products are available?
To update or change the geographic availability of your products, you will want to access your Brand Biz Dashboard. You can check out this FAQ on how to access the dashboard: Where do I access my b...
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