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How do I change my username?
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How can I delete my Leafly account?
My Leafly account has been suspended, how can I resolve this?
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How do I leave a review?
How can I edit my reviews?
How can I delete a review?
Why hasn't my review posted yet?
Why was my review removed?
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What do the 3 different colored tiles mean?
How can I add a strain?
Why don't you show more testing information?
What are all the different forms of cannabis?
What cannabinoids are found in cannabis and what do they do?
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Leafly Pickup (Consumer)
Learn about Leafly Pickup
What is Leafly Pickup?
Where is Leafly Pickup available?
How do I make a pickup request?
How do I pay?
Why do you need my phone number?
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Leafly Pickup Issues (Consumer)
What is a substitution?
Can I buy as much as I want?
How long will the dispensary hold my pickup?
Can I cancel a request?
State Specific Regulations
Why can’t I see the dispensaries in my area, I live in a legal/illegal state?
I'm going on vacation to Las Vegas, isn't cannabis legal there now?
Why doesn't Leafly list all CA dispensaries?
I live part of the year in FL, do I qualify for their medical cannabis program?
What happens now that my state has voted yes to medical/recreational cannabis regulations?
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Can I buy cannabis products online?
Can cannabis/CBD products be shipped to me?
Will I fail a drug test if I use CBD products?
How can I purchase product if I live in a CBD only regulation state?
Why can't I use my insurance to pay for my medical card and/or products?
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Products & Brands
Where do my uploaded images appear and what are their format/size requirements?
How can I convert my photo to the correct format for uploading?
Leafly Pickup Issues (Client)
The Eat-a-bit printer isn't working
Pickup statuses aren't updating
I can't see/hear the desktop notifications
How do customers submit a Pickup request?
Customer is not getting SMS messages/texts
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General Business FAQ
How can I request Leafly as a sponsor for my event or add my event to the calendar?
How can I acquire a brand/clinic/dispensary listing through Leafly?
How can I get some of those 'Cannabis 101' educational pamphlets Leafly makes?