Leafly very much appreciates our users’ comments, both positive and negative, and we don't censor our users' opinions. However, there are a few different filters that our reviews have to get through in order to keep the quality of content on the website up to Leafly standards (see Leafly Terms of Use section 6.1).


Additionally, all Leafly users can flag a review that they consider abusive or offensive and our moderators will take a look to determine if it violates our terms of service at any time. It's not uncommon for someone to flag something only for us to investigate and see it's months or nearly a year old. Flagged reviews that violate our terms of use will be removed regardless of duration of age. 


Reviews are never removed simply because they are negative, and dispensaries cannot do anything to influence whether or not a review is pulled.