Troubleshooting Issues

Commonly asked questions and information on how to solve common errors that may occur.

Why can't I look at dispensaries in other locations on my iOS device?
Apple recently made it a requirement for us to only display dispensary menus in states with either medical or adult-use cannabis regulations. If your Locati...
Thu, 30 Aug, 2018 at 11:13 AM
How do I download the Leafly app?
You can follow the below instructions for downloading the Leafly app: Android   Open the Google Play Store app Search for Leafly Marijuana Reviews...
Thu, 30 Aug, 2018 at 2:42 PM
Why won't this dispensary menu load for me?
We were unable to replicate this issue on browsers except for Internet Explorer and Firefox, so if you were to use Chrome or another browser in the interim ...
Thu, 30 Aug, 2018 at 11:16 AM
How can I delete the Leafly app?
You can follow the below instructions for un-installing the Leafly app: Android Open the Google Play Store app Select Menu icon > My apps & ga...
Thu, 30 Aug, 2018 at 2:43 PM
Why can't I log in via Facebook?
Unfortunately the Facebook login option for Leafly is currently non-functional. We are working on fix for this but are unfortunately unable to provide a tim...
Thu, 30 Aug, 2018 at 11:17 AM
Basic App Troubleshooting Steps
Android Restart & Update Restart your device To restart your phone, press and hold the power button for several seconds. Then, once your powe...
Thu, 30 Aug, 2018 at 3:14 PM