How do I reset my dispensary account password?

  • Updated

To reset your dispensary account password, please follow the steps below: 

  • Navigate to
  • On the login page: click the "Need Help Signing In?" link under the sign-in button
  • Click the "Forgot Password?" link to open Forgot Password Screen


Screenshot_2023-02-24_at_10.58.41_AM.pngEnter your Email Address and click the reset via email button




A Password Reset Email Will be triggered for the email address entered and should arrive in your inbox within a few minutes. If you do not see this email, we advise checking your spam folder. 


Click on the Reset Password button to set your new password. Please note that this token to reset your password does expire in 1 day. 




Enter your new password and confirm that it fits the listed requirements. To complete resetting your password, select the reset password option. 




For any issues or concerns, we kindly request that you contact our support team at They will be more than happy to assist you in resolving any problems you may encounter.