If you are a current retail, brand, or clinic/doctor partner with Leafly and need Support assistance, you can reach out to our Support Team through our Support Request Form or email help@leafly.com.
You can find the Request Form by accessing our Help Center here. At the top of the page, you can select the 'Submit a Request':
There are several options when submitting a request form to better serve your needs.
The options for our forms include:
- Technical Support
- Billing Support
- Account Support
When filling out the form, we require some information for our team to assist. Please include your Store ID or Store Name as it appears on Leafly. If you need to locate your store name, please take a look at this Help Center article: How do I locate my store ID?
It is also beneficial to provide as much information as possible within the description field, and you can upload any attachments so that our team can investigate.