Amy
Articles
Recent activity by Amy
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How do I request a copy of our W9?
To request a copy of your W9, please fill out the Billing Assistance Request Form or email help@leafly.com. Our Leafly Support Team will be able to assist. For any issues or concerns, we kindly...
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Disabling Leafly online ordering
If you are looking to disable online ordering, you will need to fill out a request to have this disabled. Once doing so, you will be contacted by a member of our Accounts Team to assist you further...
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How do I delete my Brand Page?
Currently, Brand partners are unable to delete or hide their Brand pages, and this requires internal removal. We are working on updating this to include a feature for self-editing in the future, bu...
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Can my employees leave reviews for our dispensary?
No, our Leafly Acceptable Use Policy clearly outlines a violation for an owner, volunteer, or employee of any Dispensary or Delivery Service to post reviews about any Dispensary or Product, whether...
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Invoice with account changes and proration
In the event that any changes are made to your account during the current billing cycle, it is possible that you may receive an invoice outside of the usual posted invoice schedule. On this invoice...
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What if a competitor or ex-employee is writing negative reviews on my dispensary page?
If you feel that an ex-employee or a competitor is leaving negative reviews on your shop, be sure to dispute them within the Reviews section in Leafly Biz. Reviews left by other dispensaries are a ...
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How do I change the logo for my dispensary?
Dispensary logos are showcased on your Leafly storefront. If your subscription includes a custom map marker, your logo will be featured on it as well. Logos capture customer attention, create a str...
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Why can’t I decide what reviews do or do not show on my page?
We here at Leafly strive to protect the integrity of our user's ability to review locations and products to build and maintain trust. This is why we have been able to build such a large and loyal u...
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Adding or Removing Product Photos Within Menu Manager
Including high-quality photos of your products can greatly enhance your marketing efforts and increase the likelihood of attracting potential customers. High-quality visuals not only enhance the a...
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How do I hide menu items?
In the Menu Manager, you have the option to hide a menu item. By doing so, the item will no longer be visible on your customer-facing menu, and it will also not be available for online ordering. Th...
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