How to Test Your Checkout Flow on Leafly

Amy
Amy
  • Updated

Testing your checkout flow ensures that customers can browse, add items to their cart, and complete an order successfully on your Leafly page. A quick internal test helps confirm that your menu, POS integration, notifications, and order management processes are all working smoothly before you go live.

 

Step 1: Confirm Your Store is Order-Enabled

Before testing, make sure:

  • Your menu is live and synced correctly from your POS. If you’ve recently reconnected your POS, allow up to 30 minutes for the first full menu sync.

  • You’ve enabled Pickup or Delivery 

  • Your hours of operation and fulfillment hours are accurate.

  • Your POS integration is connected and actively syncing (no error banners in Admin).

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Step 2: Place a Test Order on Leafly.com

Use a browser to simulate a customer experience:

  1. Navigate to your Leafly listing storefront.

  2. Click “Menu” and view your live menu.

  3. Add 1–2 products to the cart.

  4. Click the cart icon.

  5. Complete the checkout form.

 

Step 3: Verify Order Receipt in Your POS (if applicable)

Once the test order is placed:

  • Check your POS order queue to ensure the order appears.

  • Confirm the following:

    • Order status changes are correct

    • All products, quantities, and prices match your Leafly menu.

    • Taxes and fees are applied correctly (if configured).

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Step 4: Confirm Printer or Notification Alerts

  • Verify your order printer prints when the test order is placed - if you have a printer set up. 

  • Confirm you received the correct email or SMS notification if those are set up. 

  • Ensure the printed receipt or digital alert includes full order details and customer information.

  • If nothing prints, confirm your POS printer is online.

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Step 5: Review & Troubleshoot

If anything didn’t go as expected:

  • Check for POS sync delays or API disconnections in Leafly Admin.

  • Verify your ordering hours and delivery zones (for delivery-enabled listings).

  • If orders never appear, reach out to help@leafly.com 

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Quick Test Checklist

  • Menu live and visible on Leafly

  • POS connected and syncing

  • Test order placed successfully

  • Order printed or alert received

  • Status updates synced to Leafly

  • Test order completed and cleared