Learn how to access and navigate your Enterprise Dashboard and Store Directory in Leafly Biz. This guide covers how to view your assigned stores, manage organizations, and understand visibility permissions based on your user role.
This article covers the following:
- Obtaining Access
- Enterprise Dashboard
- Viewing Multiple Stores (All Stores View)
- Store Directory (Left Navigation)
- Understanding Permissions and Visibility
- Quick Tips and Troubleshooting
Obtaining Access
To request access to the Enterprise Dashboard and Store Directory:
Complete the Help Desk Access Request Form – found here: https://help.leafly.com/hc/en-us/requests/new?ticket_form_id=45232867833875
Your request will be reviewed by our Support Team.
Once approved, you’ll receive a confirmation email and will be able to log in to your account.
💡 Tip: Only organization admins can request Enterprise Dashboard access.
To successfully link your account across multiple stores, you’ll need to provide the following information:
| Name of Field | What does it mean? |
| Access Option |
Grant access to either:
|
| Add Collection of Accounts | If you choose to grant access to state/territory or other grouping, then you will need to supply where that user will get access. |
| Admin Email Address | Provide the email address of the user you need to grant access |
Enterprise Dashboard
First, you will need to log in to your Leafly Biz. Users who have the organization admin permissions will see an Enterprise Dashboard. On this dashboard, you can:
- Select a retail organization to manage
- Jump into an individual store
- Access brands (if applicable)
You will only see organizations, stores, or brands you’ve been granted access to.
You can always navigate back to the Enterprise Dashboard from the top right navigation flyout.
Viewing Multiple Stores (All Stores View)
⚙️ Note: You can only view one organization at a time. To switch, use the top navigation dropdown or return to the Enterprise Dashboard.
There are two ways to access the All Stores view for an organization:
- From the Enterprise Dashboard: select an organization to view its All Stores page.
- From the top navigation dropdown(s):
- If you have access to more than one organization, you'll see two dropdowns.
- First, select the organization.
- Then, select All Stores to view the full list of locations.
Store Directory (Left Navigation)
In the All Stores view, click Store Directory from the left-hand sidebar to see all stores you manage. This list includes key store-level details:
- Store name, city, and state
- Subscription tier
- Ordering enablement status
- Menu type
Click Login as Store to access the store’s full dashboard.
Understanding Permissions and Visibility
- You’ll only see the stores and organizations you're assigned to.
- Org Admins will see all stores under the organizations they manage.
- The navigation limits you to viewing one organization at a time, so if you have multiple organizations, you will need to toggle between them via the top navigation or from the Enterprise Dashboard.
- Store-level users will only see the individual store(s) they’ve been given access to.
Quick Tips and Troubleshooting
| Issue | Possible Cause | Recommended Action |
|---|---|---|
| Don’t see your Enterprise Dashboard | You may not have admin permissions | Confirm with your organization admin or submit a Help Desk request |
| Missing store(s) in view | When you’re in the All Stores view, you’ll see the states or provinces tied to the organization you’re currently viewing. |
|
| Can’t log in | Wrong login URL | Ensure you’re logging in at business.leafly.com with the correct email address. |
| Viewing incorrect store or org | Active organization not switched | Use the top navigation dropdown to toggle between orgs |
For any issues or concerns, we kindly request that you contact our support team at help@leafly.com. They will be more than happy to assist you in resolving any problems you may encounter.