Processing a payment

Amy
Amy
  • Updated

The Leafly Billing Portal allows you to process a payment for your billing account. Once logged in, you will have two ways to access making a payment. You can access them from the Home Screen or from the Payments Tab found at the top of the page.

 

You can locate the most recent invoice from the Invoices section on the Home Screen. You will notice a Pay Invoice button which will extend a popup:

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The payment pop-up will allow you to select/confirm the payment for processing and the amount you wish to pay on the most recent invoice:

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Once logged in, you can also select the Payments option at the top of the page, which will bring you to the payments page. 

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Once loaded, you will have the option to make a full or partial payment by selecting the check box associated with Outstanding Balance or Selecting an Invoice to Pay.

  • Outstanding Balance: If selected, this option will include the full outstanding balance on your account (for all invoices).

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  • Select an Invoice to Pay: If selected, you may choose which invoices to process payment against or make a partial payment.

    • If processing a partial payment, you will be able to manually adjust the amount in the Selected Amount to Pay field.

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The payment method automatically selected is your Default Payment Method. However, if you have multiple options on file, you can choose which method you would like to use to process your payment by clicking the drop-down menu.

 

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If you would like to learn how to manage or update your payment methods, please check out this Help Desk article: Adding or updating your payment method

 

For any issues or concerns, we kindly request that you contact our support team at help@leafly.com. They will be more than happy to assist you in resolving any problems you may encounter.