If you feel that a review violates Leafly’s Terms of Service (Section 6.1) you can dispute the review by first, logging into Leafly Biz Dashboard, and following these steps:
- Click on 'Communications' from your left-side panel
- Select 'Reviews'
- Scroll or search to find the review you would like to dispute.
- Click on the 'dispute' option:
After selecting Dispute, please provide the Moderation team with as much information on the violation as possible for investigation.
- Click on 'dispute' to submit the review to our Moderation team
No matter the outcome, they will send you an email to let you know if the review will be left on the site or removed from the site.
If you have additional questions or concerns regarding review policy and protocol, please use our Request Form to contact our Support Team.