Disabling Leafly online ordering

  • Updated

If you are looking to disable online ordering, you will need to fill out a request to have this disabled. Once doing so, you will be contacted by a member of our Accounts Team to assist you further.


To request to disable, follow these steps: 

  • Log into your Leafly Biz Dashboard
  • From the left-side panel, select 'Settings'
  • Click on 'Ordering


Once on this page, click on the 3 dots as shown below and select the 'Request to Disable' option that appears: 


From here, you will be brought to a page that requires you to fill out a bit more information for our team. For the Ordering Deactivation Reason - you will have the following to choose from: 



If you only need to turn off pickup briefly, we recommend doing this by changing your pickup hours, which you can do by following these instructions: 

For any issues or concerns, we kindly request that you contact our support team at help@leafly.com. They will be more than happy to assist you in resolving any problems you may encounter.