If you are looking to disable online ordering, you will need to fill out a request to have this disabled. Once doing so, you will be contacted by a member of our Accounts Team to assist you further.
To request to disable, follow these steps:
- Log into your Leafly Biz Dashboard
- From the left-side panel, select 'Settings'
- Click on 'Ordering'
Once on this page, click on the 3 dots as shown below and select the 'Request to Disable' option that appears:
From here, you will be brought to a new page that requires you to fill out a bit more information for our team. Many of the fields will be automatically filled out.
For the Ordering Deactivation Reason - you will have the following to choose from:
If you only need to turn off pickup briefly, we recommend doing this by changing your pickup hours, which you can do by following these instructions:
- Can I set different business hours for Leafly pickup?
- Can I set different business hours for Leafly delivery?
For any issues or concerns, we kindly request that you contact our support team at help@leafly.com. They will be more than happy to assist you in resolving any problems you may encounter.