How-to: set up PrintNode (Mac OS)

PrintNode Setup & Installation Guide 

for Mac OS

 

Requirements for using PrintNode

If you’ve chosen to use PrintNode as an active Leafly Pickup partner we’d advise following a few basic installation tips to ensure success. In order to use PrintNode, your location will need to have a computer with all of the following requirements:

Computer powered on

Actively running the PrintNode client  

Connected to the receipt printer (USB)

Connected to the internet for the duration of active Pickup hours. 

 

Please note, you can use the same computer for your Pickup dashboard in order to process incoming orders, but this isn’t required for PrintNode to function.

 

Step One

Instructions for printer driver installation

- To connect store computer for PrintNode use 

PrintNode can be used with most printers if they have been connected to a computer that has both the printer drivers and the PrintNode client software installed. You can find steps below to install this software using a few different printer options.

 

Star TSP143IIIU (TSP100 series)

• Download the driver from the Star Micronics website, found here
• Scroll down until you locate the Drivers tab
• Select the recommended version of Mac OS X Driver

• Once the download is complete you will open your Downloads folder to access the Star Cup Driver 
• Double-click to open and unzip the file for installation
• Double-click the created unzipped file
• Select the Driver folder

• Double-click to open the package file
• Once selected a pop-up will appear with additional instructions to complete the installation 
  • You may be prompted to enter your admin Username and Password, consult your computer admin if you do not have this information

 

• Select Install Software to complete the installation 
• Once the installation is complete you will be prompted to restart your computer
• A pop-up will appear for the Star Micronics website, this can be closed and requires no action
• An option will be provided to Trash the file prior to a computer restart

• Using the magnifying glass located in the top right corner of the screen type in Printers & Scanners
• If you are not admin for the computer you will need to click the lock to make changes 
• You will then be prompted to enter your admin Username and Password, we advise consulting your computer admin if you do not have this information in order to proceed

• Select + icon to add a new printer

• Select Star TSP100 Cutter from the drop-down menu
  • Optional: For the name field of the Printer we’d advise changing it to include Leafly Pickup 
• For the Use field, select Star TSP100 Cutter
• Select Add
  • You should now see the printer in the list on the left side of the screen

 

Important Note: After installing PrintNode Client and logging in, open the app. Under the Printers tab, change the Default printing backend to Engine5.

 

Star TSP100IIIW (Wi-Fi)

This printer requires that all stores have WiFi network access. If you use a wireless printer and experience printing delays, we’d advise using a wired printer.

 

Once the printer has been set up in Infrastructure mode and connected to the locations WiFi network using the printer manual, it should then be discoverable from the computer running PrintNode. Double-check that this computer is also connected to the store’s WiFi.

• Add the printer via printer IP 
  • To find the IP of the printer, execute a self-print
• For Protocol, select Line Printer Daemon - LPD
• For Use, in the drop-down menu click Select Software
  • Select Star TSP100 Cutter
  • Select Add to complete

 

Important Note: After installing PrintNode Client and logging in, open the app. Under the Printers tab, change the Default printing backend to Engine5.

 

Epson TM-T20II

• Install the latest driver from the Epson website, found here
  • Go to System Preferences
    • Select Printers & Scanners
  • Select + icon to add a new printer
    • Select Epson TM-T20II (rastertotmt) from the drop-down menu
  • Select Add
    • You should now see the printer in the list on the left side of the screen

Important Note: After installing PrintNode Client and logging in, open the app. Under the Printers tab, change the Default printing backend to Engine5.

 

More printers may be added to this list in the future, however, we are unable to provide a timeline for any at this point in time.

 

Step Two

Please note in order for our Support Team to troubleshoot any issues, the printer drivers must be installed on your computer and showing as an ACTIVE/ONLINE printer on your computer. 

Instructions for PrintNode client installation

Once you’ve set up and installed the printer driver you can find the PrintNode client download by first logging into Leafly Biz and then doing the following:

• Select the Orders tab from your Biz Dashboard 
• Select Settings in the upper right-hand corner of the order dashboard. 
• Select Printers
  • Once the download is complete you will need to open your Downloads folder to access the PrintNode client.
  • Once selected a pop-up will appear with additional instructions to complete the installation
  • Select Download button for PrintNode client app 
• PrintNode will open once installed requesting login credentials
• On the Printer Setup page in Leafly Biz copy and paste login credentials from the Email and Password field
  • You won’t see that its running, but you can access it within the Taskbar
    • Select Sign In to run PrintNode client
• On the Printer Setup page in Leafly Biz, Connect to PrintNode
• Select your Printer from the drop-down menu
  • Select Test to print a test receipt

 

You can also access additional visual support documentation directly from PrintNode for installation.

 

Basic troubleshooting - Star TSP-100 Series

In the event of printer error or malfunction we advise the following troubleshooting steps to potentially resolve your issue:

• Go to Applications folder
• Select Terminal folder
• Run the following command:

  • cupsctl WebInterface=yes

• In a new browser, go to http://localhost:631
  • This is the CUPS printer driver configuration page
• Select the Printers tab, located in the top navigation bar
  • Click on your receipt printer
• Within the first drop-down menu, select Maintenance
  • Then select Set Default Options in the second drop-down menu
• Once the next page loads you’ll see a Set Printer Options page
  • For Star TSP100 series printers:
    • Under the General tab 
      • Set Media Size to 72mm * 2000mm
      • Select Set Default Options
    • Under the Output Options tab
    • Set Page Type to Variable Length
    • Select Set Default Options
  • Under the Cut Options tab
    • Set Page Cut Type to No Cut
    • Set Document Cut Type to Partial Cut
  • Select the Set Default Options button
  • Input the Mac OS X user’s username and password to finalize printer default settings
    • You will then be prompted to enter your admin Username and Password, we advise consulting your computer admin if you do not have this information in order to proceed.

 

Basic troubleshooting - EPSON TM-T20II

In the event of printer error or malfunction we advise the following troubleshooting steps to potentially resolve your issue: 

• Go to Applications folder 
• Select Terminal folder 
• Run the following command: 

  • cupsctl WebInterface=yes

• In a new browser, go to http://localhost:631 
  • This is the CUPS printer driver configuration page 
• Select the Printers tab, located in the top navigation bar
  • Click on your receipt printer
• Within the first drop-down menu, select Maintenance 
  •  Select Set Default Options in the second drop-down menu
• Once the next page loads you’ll see a Set Printer Options page
  • For EPSON TM-T20II printers:
    • Under the General tab
      • Set Media Size to 80mm x 297mm 
      • Set Media Size to 58mm x 297mm if paper guide plate has been installed 
        • NOTE: You can change the paper width from 80 to 58 mm by installing the included 58-mm width paper guide plate. Once you change the paper width from 80 to 58 mm, you cannot change it back to 80 mm. 
      • Select Set Default Options 

 

For any questions on setting up your PrintNode, please use our Request Form to contact our Support Team. 

Please visit our Knowledge Base for helpful hints and tips.