Search

Delivery: Schedule an Order

Amy
Amy
  • Updated

With the schedule order feature, you can manage the fulfillment flow of your orders by requiring customers to select a specific delivery time when they place their orders.

Your Leafly listing must have delivery enabled (if applicable to local laws). For more information on how to enable your location, please follow the steps here: Learn More: Adding Leafly online ordering to your location

💡Note: Currently, the option for scheduled orders is only accessible for those who have a menu that is manually managed or for those who have menus connected to Blaze, Dutchie, FlowHub, and Treez POS systems. For menus connected to other POS systems, efforts are underway to make this feature available to you. Keep an eye out for updates!

 

Learn More about Scheduling Orders:

 

Enabling Delivery Scheduled Orders

To enable this feature:

Screenshot 2023-05-22 at 12.44.55 PM.png

 

Once inside the Service Hours, head over to the Delivery Tab. Click the Edit button.

Screenshot 2023-05-23 at 10.38.34 AM.png

 

At the bottom of the page, flip the toggle to enable. After you turn on your scheduled orders, proceed to the next section to review managing your timeframes.

Screenshot 2023-05-23 at 10.32.02 AM.png

 

Selecting your Delivery Windows

After you have enabled scheduled delivery, you will want to select your delivery windows. Selections here will apply to all days scheduled delivery is available. You will use the drop-down under Delivery Window to select your delivery windows.

After selecting your specific timeframe, click the save button at the bottom of the page to apply these changes. 

 

Screenshot 2023-05-23 at 10.34.28 AM.png

 

Order Dashboard Changes (Manually Managed) 

If scheduled orders are enabled, you will see some minor changes as soon as you open your Order Dashboard. Any delivery order that the customer has scheduled will now appear with the timeframe in a new column. 

 

Screenshot_2023-05-22_at_11.53.41_AM.png

In the order details, the delivery timeframe will now be visible when processing an order. This can be found below the Delivery Info: 

Screenshot_2023-05-22_at_11.55.28_AM.png

 

Order Changes (POS Supported)

At this time, this feature is only available to those who have the following POS-connected menus: Blaze, Dutchie, FlowHub, and Treez. Depending on the integration, the scheduled order time window will show in either notes or specific time window date fields. 

Please see below for where the scheduled times will appear for your integration: 

 

Dutchie/Leaf Logix: 

The scheduled times will appear right on the online ordering card found on the Dutchie Kanban: 

Screenshot

Treez

The scheduled times will appear right on the order information: 

Screenshot

 

Blaze

The scheduled times will appear when viewing your online orders in your Blaze back office: 

Screenshot

 

FlowHub

The scheduled times will appear in the notes section of the order: 

Screenshot

 

 

For any issues or concerns, we kindly request that you contact our support team at help@leafly.com. They will be more than happy to assist you in resolving any problems you may encounter.