Ensuring that your listing hours are accurate and up-to-date is crucial for providing your customers with the information they need to plan their visits or place online orders at your location.
To help you keep your hours current and adjust them according to your business needs, this article provides a comprehensive guide.
Updating your Service Hours
Updating hours is done within the Settings > Service Hours section of your Leafly Biz Dashboard. Landing on your Service Hours provides you with a main overall read-only view of all your different hours.
To update your hours, log into Leafly Biz Dashboard and follow these steps:
- Select 'Settings' from the left-side panel
- Click on 'Service Hours'
How to Edit Your Hours
Store Hours
To get started, navigate to the Store Hours tab. From there, click on the edit button. This will open up the editing mode:
You can control if your location is closed or open by utilizing the toggle. After making any of these changes, make sure you select the save button at the bottom of the page.
If you need to adjust your hours of operation, utilize the drop-down to update your hours. After making any of these changes, make sure you select the save button at the bottom of the page.
Pickup Hours
Pickup hours inherit your Store Hours so you are unable to close pickup for a specific day. However, you can change the hours you offer pickup. Here, you can also toggle your Pickup pre-order enabled option. When this option is toggled, guests can place pickup orders outside of your business hours.
To get started, navigate to the Pickup Hours tab. From there, click on the edit button. This will open up the editing mode:
If you need to adjust your hours of operation for pickup, click on the hour field you need to adjust and utilize the drop-down to update your hours. After making any of these changes, make sure you select the save button at the bottom of the page.
To adjust your Pickup pre-order enabled option, scroll to the bottom and use the toggle to adjust. Again, if you make any changes, make sure you select the save button at the bottom of the page.
Delivery Hours
To get started, navigate to the Delivery Hours tab. From there, click on the edit button. This will open up the editing mode:
You can control if your location offers delivery on certain days by utilizing the toggle. After making any of these changes, make sure you select the save button at the bottom of the page.
If you need to adjust your hours of operation for delivery, click on the hour field you need to adjust and utilize the drop-down to update your hours. After making any of these changes, make sure you select the save button at the bottom of the page.
As a reminder, you must offer delivery at least 2 days a week.
FAQ
How long does it take for hour updates to reflect on Leafly?
- Hour changes can take up to 15 minutes to reflect on your listing.
- If you notice that after you make changes, and they are not reflecting, please reach out to help@leafly.com and our Leafly Support Team can assist further.
Can I toggle the days I offer pickup?
- No, you are able to adjust the pickup hours (within your store hours) only.
Am I allowed to offer pickup hours outside of my store hours?
- At this time, retailers cannot set their pickup hours outside of their current store hours.
- If you wish to have orders placed outside of your business hours, please enable the Pre-Order option from within the Pickup Hours tab.
- If you attempt to set pickup hours outside of your store hours, you will receive a prompt:
How many days a week am I able to have my delivery closed?
- Currently, retailers cannot set delivery to closed for more than five days out of the week
- If you attempt to adjust your delivery hours to be closed for more than 5 days, you will receive a warning prompt, and changes will need to be adjusted to save the hours.
For any issues or concerns, we kindly request that you contact our support team at help@leafly.com. They will be more than happy to assist you in resolving any problems you may encounter.