Viewing the complete history of your online orders for your location

Amy
Amy
  • Updated

This article explains how to view the complete history of online orders for your location using Leafly’s Order Dashboard. You’ll learn how to access past orders, filter and search by date, and export order details to a CSV file for record-keeping. Reviewing order history is important for tracking sales performance, resolving customer inquiries, and maintaining accurate business records.

 

 

Locating your Order History

You can see a complete history of all of your past pickups within your Order Dashboard. To do so, follow these steps: 

  • Click the Order History tab
  • Once inside the Order History, you can search for orders, or search for orders by date: 

 

Exporting your Order History

Tip: When importing your CSV file, make sure to uncheck "Convert text to numbers, dates, and formulas". This will help retain leading zeroes for zip codes in the report.

  • Use the 'Select items to see actions'
  • Click the export button to export your order history as a CSV file 
ScreenRecorderProject3.gif

 

The exported CSV file will contain the following information from the order:

  • Order ID
  • Customer Name
  • Order creation time
  • Order Status
  • Order total
  • Delivery Order or Pickup Order
  • Time Zone
  • Zip Code
  • City

 

 

For any issues or concerns, we kindly request that you contact our support team at help@leafly.com. They will be more than happy to assist you in resolving any problems you may encounter.