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Cannasync Menu Integtration Guide

Amy [Support Team Manager]
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Process Overview

This article will walk you through the necessary steps to successfully activate your Menu integration with Cannasync. You will complete the following high-level steps (in order) → 

  • Set up your sync 
  • Enter your Leafly API key in Cannasync
  • Activate and configure your menu sync in Leafly Biz
Menu attributes that will sync to Leafly’s front-end → 

Please Note: Leafly field support is dependent on your POS, but Cannasync does offer a way to include additional data for some fields. Please review below. 

  • Item Name 
  • Category Type (Accessory | Seeds | Clone | Flower | Edible | PreRoll | Concentrate | Cartridge | Topical | Other) 
  • Images 
  • Strain Name 
    • Shopify clients will have a custom workaround if not supported, please see FAQs for further details. 
    • Treez + IndicaOnline do not have unique strain names. Treez uses the product title for Flower.
  • Brand Name 
    • IndicaOnline does not have a field for brand. 
  • Description
  • THC + CBD 
    • Shopify clients will have a custom workaround if not supported, please see FAQs for further details. 
    • Treez does not have Compound data fields. 
  • Inventory Level
  • Price (Sales tax is not included, please see FAQ for further details)
Menu attributes that will not sync to Leafly’s front-end → 
  • Variants 
  • Enable / Disable Pickup on Items (products can be manually updated on Leafly Biz with Menu tab)

 

FAQ (please review prior to menu sync)

If I have an existing menu in Leafly, do I need to save it prior to syncing my POS menu?
  • No. Leafly will automatically save a copy of the menu that you maintained before connecting your POS system. If you encounter any issues with the data that is pulled in from your POS, you can quickly revert back by selecting “Disconnect and restore pre-POS connected menu data” when disconnecting the POS and reverting the menu back to its original state. To learn how to disconnect your point of sale, we advise following the instructions in this article: How do I disconnect my point of sale?
When should I expect to see our Leafly menu up to date after making changes in Cannasync?
  • This will depend on your Cannasync sync frequency settings, but changes should appear on Leafly in as little as 5 minutes. 
Can I manually update fields on Leafly Biz that are missing? 
  • With this integration, when you are synced, you can:
    • manually select staff picks
    • override status of items received from the POS
    • set inventory thresholds at a global and category level
    • override your POS menu items with your own product photography, descriptions, potency values and more
  • If you disconnect and choose to retain data from your last POS sync, any overrides made in Leafly Biz will remain unless a POS is reconnected and resynced to Leafly. 
  • If you disconnect and choose to restore pre-POS connected menu data, any overrides made in Leafly Biz will not remain and will be deleted. 
Can I assign different images to be used for my Leafly menu than those that are used on my website and other online menu systems? 
  • Yes, Cannasync allows you to assign images specifically for each of your various online menu platforms. If you run into issues uploading, please reach out to support@cannasync.io. 
What POS systems does Cannasync support? 
  • Currently, Cannasync supports Shopify, Treez and Indica Online. Cannasync is currently working on supporting Trellis (pending). 
Do products on the menu have sales tax associated? 
  • Currently, sales tax is not included in the pricing for products. Clients can update the pricing in their POS or use the Deals module to notify clients. 

 

Is there a fee to sync my Leafly menu using Cannasync’s system? 
  • Yes, there is a fee to get onto the Cannasync platform → 
    • Starter = $45.00 per month
      • Automated menu sync
      • Daily sync frequency
      • 1,000 products
      • 5GB of storage space
    • Standard = $99.00 per month
      • Automated menu sync
      • Hourly sync frequency
      • 5,000 products
      • 100GB of storage space 
    • Premium = $299.00 per month
      • Automated menu sync
      • 5 minute sync frequency
      • 10,000 products
      • 1TB of storage space
If I am interested, but am not on the Cannasync platform, where do I go to get more information? 
  • You can go to their website (still underway) and use the Chat feature or email support@cannasync.io with your request, questions, etc.
Can I regenerate my Leafly API key? 
  • If you need to regenerate your Leafly API key, please contact Leafly support using our Request Form.
Can I deactivate the menu sync?
  • Yes, you can disconnect your POS in Leafly Biz. To learn how to disconnect your point of sale, we advise following the instructions in this article: How do I disconnect my point of sale?

Leafly Setup

Menu Tab

Screenshot_5.png

Menu Settings

  • Navigate to your Menu Settings on the Menu page by clicking on the navigation bar in the upper right-hand corner. 

Screenshot_5.png

  • Click on Settings in the drop-down to navigate to your Menu Settings.

Select_Settings.png

 

POS Settings

  • On the Connect your POS screen, select 'connect my POS' to begin the integration sync process. 

Connectmypos.png

  • Select Cannasync from the drop-down

Screenshot_2.png

  • Select continue to next step. Once you do, your Leafly API key will be generated for you to copy.

Screenshot_5.png

  • Click copy to copy your Leafly API key to share with the Cannasync team.

Screenshot_6.png

  • Note: If a key does not appear, you can click go back and restart the steps outlined above. Your Leafly API key will always be available in your POS Settings tab
  • Once copied, click continue to next step to continue the sync process on Leafly Biz.

Screenshot_7.png

  • Click acknowledge and accept to accept the Data Override Warning and complete the sync process on Leafly Biz.

Screenshot_8.png

  • You will be taken back to the POS Settings page, with a success message in the upper right corner.

Screenshot_9.png

Note: There are steps on the Cannasync side to finish this setup and fully activate the sync. The next section will walk you through steps on how to complete this activation within Cannasync.

 

CannaSync Setup

Inventory System Integration 
  • Log into Cannasync. 
  • Go to Settings in the navigation menu. 
  • Scroll down to the Inventory System Integration area, and drop down the Leafly tab 
  • Enter your Leafly API Key and save your changes.

 

Leafly Configuration (post-POS sync)

Once you have successfully synced your Cannasync menu with Leafly, you can configure the integration and override menu data in Leafly Biz. These changes will persist in your Leafly menu unless you disconnect and then reconnect your POS and resync your POS menu data. This section will walk you through the configuration available in Leafly Biz today.

 

Default Item Status

On the POS Settings page, automatically set new and restocked items to either active or inactive by default. Items automatically set to an inactive status will need to manually be set to active before being visible on online menus.

  • Items set to “Active” will show up on all online menus and be set to “Available for Pick-Up/Delivery” if your store participates in any of Leafly’s order ahead programs.
  • Items set to “Inactive” will be hidden from all online menus and will no longer be “Available for Pick-Up/Delivery” if your store participates in any of Leafly’s order ahead programs.

 

Screenshot_1.png

 

Inventory Availability Rules

On the POS Settings page, you can set inventory thresholds at both the Global and Category levels. If a threshold is defined, items with inventory counts under the thresholds set will be automatically hidden from your online menus. By default, the threshold is set to 1. 

 

Screenshot_2.png

 

Inventory Exclusion Rules

On the POS Settings page, you can permanently exclude inventory from appearing on your online menus. You can set exclusions by keywords and categories.

 

Screenshot_3.png

 

Category Mapping

We currently support the following categories → Accessory, Seeds, Clone, Flower, Edible, PreRoll, Concentrate, Cartridge, Topical, Other. If your POS assigned category does not align with a predefined Leafly category, it will be assigned a category of Other by default. Remap categories as desired on the POS Settings tab once your Cannasync menu is successfully synced to Leafly.

 

Screenshot_4.png

 

Disconnecting your POS

To learn how to disconnect your point of sale, we advise following the instructions in this article: How do I disconnect my point of sale?

 

Integration Guide Disclaimer

For further assistance or questions, please reach out to Cannasync Support ( support@cannasync.io) or use our Request Form to contact the Leafly Support Team. 

Please also visit our Knowledge Base for helpful hints and tips.

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