Your POS Default Item Status

Amy
Amy
  • Updated

When syncing your POS with Leafly, it's important to control how new and restocked items appear on your online menu. The Default Item Status setting in your POS Settings page allows you to choose whether these items are automatically published (Active) or hidden (Inactive) by default. This setting helps you manage your menu visibility more efficiently, giving you the flexibility to review items before they go live or to automate their appearance for a faster workflow.

 

You can choose between two default item statuses:

 


  Active

  • The item will automatically appear on all online menus.

  • If your store participates in Leafly’s order-ahead programs, the item will also be marked as Available for Pick-Up/Delivery.

  • No additional steps are required to make the item visible to customers.

 


  Inactive

  • The item will not appear on online menus.

  • It will not be available for Pick-Up/Delivery, even if your store is part of the order-ahead program.

  • You must manually change the item’s status to Active in Leafly Biz to make it visible online..

 

Setting a default item status helps automate your workflow by giving you control over what shows up on your menu immediately after syncing. This is especially helpful if you want to review, categorize, or adjust items before they are visible to customers.

 

How to Update This Setting: 

  • Log in to your Leafly Biz Dashboard
  • Select the Settings drop-down and click Integrations

  • Scroll to the Default item status upon POS ingestion section and use the carat to expose the settings
  • Adjust the settings as you need
  • Select Save to apply the changes. 

 

For any issues or concerns, we kindly request that you contact our support team at help@leafly.com. They will be more than happy to assist you in resolving any problems you may encounter.