Menu Integration Setup Guide

This guide outlines the key steps to successfully activate your menu integration with Dutchie. Follow the steps below to complete the setup process: 

1. ⭐ Start by Reviewing the Dutchie FAQs ⭐

2. Complete Required Setup in Your POS System  

3. Enter Your POS Credentials into Leafly Biz

4. Activate and Configure Your Menu Sync in Leafly Biz

Looking for Dutchie order integration information? Check out this article!

There is no cost associated with this integration.

Your POS Setup

1. Obtaining/requesting your DutchieCredentials

To get your credentials, please use this website to request your credentials: https://dutchie.webflow.io/request-api-key#demo 

2. Setting up the E-Commerce Room

You will need to ensure your rooms are listed correctly within Dutchie. To do so, access the Rooms settings with your Dutchie Back Office and make sure the following settings are updated: 

• Is E-Commerce Room? the field selected as yes
• Room Accessible by Menus field has Leafly selected

Please note: You do not have to create a new room specifically for the Leafly integration. Simply adjust the visibility settings on the room(s) with the inventory you wish to sync to Leafly.

Leafly Setup & Completing your Sync

Accessing the Integration Settings

• Log in to your Leafly Biz Dashboard
• Click on the 'Settings' arrow
• Select the 'Integrations' option.

Integration Setup - Select POS

• Click on the Connect my POS option once on the Integration Settings page:

• Choose your POS from the drop-down
• Select continue to next step to proceed to the next screen

Integration Setup - API Setup

• Enter your POS credentials that have been provided to you and click 'test connection' to confirm that the API credentials are valid.
• Once you’ve successfully tested your credentials, click 'continue to next step'

Integration Setup - Get Connected

• Click 'acknowledge and accept' to accept the Data Override Warning and complete the sync process on Leafly Biz.

You will be taken back to the POS Settings page with a success message in the upper right corner and POS Status of Connected. Your POS menu data will now begin to pass to Leafly.

At all times, you can preview your connection status from your Integrations Page, along with the number of items and last sync period: 

Configure Leafly Settings After POS Sync

After successfully syncing your Dutchie menu with Leafly, you can customize the integration and override menu data directly within Leafly Biz. Our team highly suggests running through your Leafly Integration Settings to make sure you are all set with how your menu data is presented on your storefront listing. 

To find your Menu Manager settings, check out this Help Desk article: Where do I locate my menu manager settings and options?

Dutchie POS FAQs

For additional information the functionality of Dutchie POS, please visit their website: Dutchie - Leaf Logix POS. 

If you need support, you can reach out directly to Dutchie at possupport@dutchie.com, or contact the Leafly Support Team at help@leafly.com for further assistance.

What is the SLA for receiving your credentials from Dutchie? 

• To obtain your API Key, use this form to connect with Dutchie: https://dutchie.webflow.io/request-api-key#demo
• You should receive these credentials within 48 hours (not including weekends). For any issues obtaining your API key, please reach out to possupport@dutchie.com for further assistance. 

How often does Dutchie sync with Leafly? 

• Leafly pulls updates from Dutchie every 6-10 minutes. However, any changes can take up to 15 minutes to reflect on your menu.
• You can force a sync within your Leafly Integrations Settings page and click the resync now button. 

If I have an existing menu in Leafly, do I need to save it prior to syncing my POS menu?

• No - Leafly will automatically save a copy of your maintained menu before connecting. If you encounter any issues with the data, you can quickly revert by disconnecting. If you need to disconnect your integration, we advise following the instructions in this article: How do I disconnect my point of sale?

What fields do you pull data from in Dutchie?

• You can preview our field mapping below: 

What fields do you pull data from in Dutchie POS? 

• Product Name: Leafly will pull data from the online title field, but if there is no value present - we will fall back to the product name on the menu item
• Compounds (THC/CBD): Leafly automatically pulls THC and CBD data from your lab results. If the THC and THCA fields are empty, we’ll use the value from the THC-D9 field instead. If no data is available in any of these fields within your lab results, we’ll fall back to the values listed in the product details.
• Description: Leafly will pull data from the online description field, but if there is no value present - we will fall back to the description on the menu item.  

Can I manually update fields on Leafly Biz that are missing?

• Yes, with some limitations. You can override every menu item field except for the price point. This allows you to update Strain or Brand links or supplement other information like cannabinoid data, photos, or descriptions. Leafly defers to your POS system as the source of truth for item pricing.
• These manual overrides will persist on items you edit until they go out of stock and fall off your menu entirely.
• To learn how to manually edit POS data, please check out this Help Desk article: What data can I manually edit on Leafly if I am syncing with a point of sale?

Do products on the menu have sales tax associated?

• Currently, sales tax is not displayed in the Leafly menu.
• Clients can use our tax feature in the Menu Manager Settings Biz to set sales and excise taxes in checkout. To learn more about setting these options, please check out this Help Desk article: Setting up Tax Estimates for your Leafly Menu

Why is Leafly showing something different for Brand or Strain information than what I have in my POS?

• After Leafly receives a menu payload, we automatically attempt to match strain and brand information to existing entries in our database. This cross-linking helps enhance the visibility of your menu items across the Leafly platform. However, in some cases, a specific strain or brand may not yet exist in our system. When that happens, our system uses smart-matching to link to the closest available entry, which can occasionally result in incorrect associations.
• If you notice any mismatched or inaccurate links, you can easily update or remove them by editing the strain or brand fields directly within your Menu Manager. Review either of these articles: Manually Linking Strains on your Leafly Menu or Manually Linking Brands to your Menu Items. 

Will my Leafly Deal pricing sync to my POS via the order integration?

• No. At this time, you will need to replicate the deal in your POS and apply it to any applicable items in Leafly-sourced orders once you begin filling them in your POS system.